We take great pride in the craftsmanship and performance of every Shleep product. On the rare occasion an item arrives damaged, defective, or incorrect, we will gladly arrange a return or exchange.

Returns are accepted within 14 days of delivery for items that are unused, unwashed, and in their original packaging. Final Sale items are not eligible for return or exchange.

To start a return, please provide your order number, reason for return, photographs of the issue, and proof of purchase. Refunds are processed to your original payment method once your return is approved and inspected.

Please email us at info@shleep.co or fill out the form below with your concerns or specific details — our team is here to help.